VEX Gift Cards, in both physical and digital formats, are supplied with a PIN which is required when entering the site to exchange for a retail brand. On digital products, PINS are shown alongside the long card number; on physical Gift Cards the PIN is located behind the scratch-off panel on the rear of the card. Use a coin or similar to carefully scratch off the foil to reveal the PIN beneath.
Please note, some VEX Gift Cards, those issued before October 2021, do not require a PIN. Begin with the long number on the card and the system will recognise whether or not you also need to provide a PIN.