Why Isn't The Brand I Want To Redeem For In The Format I Want?

VEX Rewards works with all major retailers and we always stock each Retailer's full Gift Card range in all available formats (Digital and Physical).

In some instances, Retailers only have a digital version - this is usually the case if the Retailer is an online-only store, or has only launched its Gift Card programme in recent years. In other cases, Retailer's may have a physical Gift Card product but have not yet moved to a digital version. 

Generally speaking, the direction of travel for the industry is to move to digital so if your favourite brand isn't offering a digital version its likely that it will do soon.